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| Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network.
(not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link) Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :) |
| Welcome To Gnutella Forums You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here) (Note: we use Yandex mail server so make sure yandex is not on your email filter or blocklist.) Confirmation emails might be found in your Junk folder, especially for Yahoo or GMail. If you have any problems with the Gnutella Forum registration process or your Gnutella Forum account login, please contact us (this is not for program use questions.) Your email address must be legitimate and verified before becoming a full member of the forums. Please be sure to disable any spam filters you may have for our website, so that email messages can reach you. Note: Any other issue with registration, etc., send a Personal Message (PM) to one of the active Administrators: Lord of the Rings or Birdy. Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread Thank you If you are a Spammer click here. This is not a business advertising forum, all member profiles with business advertising will be banned, all their posts removed. Spamming is illegal in many countries of the world. Guests and search engines cannot view member profiles. Deutsch? Español? Français? Nederlands? Hilfe in Deutsch, Ayuda en español, Aide en français et LimeWire en français, Hulp in het Nederlands Forum Rules Support Forums Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent). If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help. If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started. When posting, please include details for: Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network. Members need to supply these details >>> System details - help us to help you (click on blue link) Moderators There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving. Moderators are authorized to: (in order of increasing severity) Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum. Edit posts. Moderators will edit posts that are offensive or break any of the House Rules. Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted. Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender. Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration. The Rules 1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement. 2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures. 3. There will be no excessive use of profanity in any forum. 4. There will be no racial, ethnic, or gender based insults, or any other personal attacks. 5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement. 6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem. 7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required. 8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning. 9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online. 10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents. 11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection. 12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban. 13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts. 14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam. 15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues. Violation of any of these rules will bring consequences, determined on a case-by-case basis. Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community. |
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October 19th, 2006
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 System details - help us to help you -> Provide these details when you post!!! Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again. So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are: 1. OS version? (eg: Windows 98) Please tell us whether you have an Administrator user account. 2. What firewalls you have? 3. How much ram? 4. Hard Disk space available? 5. Connection type? (eg: dialup, broadband, cable, etc.) 6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4) 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image * Please tell us whether you're using a LW 4 version, LW 5 version or LW Pirate Edition * 9. Who is your ISP (Internet Service Provider)? 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. 13. (a) Do you see a brick wall in front of the blue world icon at the bottom of LW's interface (only for LW 4 users)? _ (b) How many red or grey or green bars do you see at bottom left of LW's screen? (all red or grey or only 1 or 2 green bars means disconnected)_ click here to see LW 5 Sample image, OR click here to see LW 4 Sample image If you're using LW5 (includes LW Pirate Edition), there's no firewall icon. On LW's menu bar, go to Tools menu > Advanced Tools...there you'll see whether you're behind a firewall or not. Click on thumbnail to enlarge the image.  14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? 15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall  16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). 17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? This information can be vital  For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations. So please, help us to help you & provide as much info as you can. If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you  Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there. FAQ - Commonly used Forum Abbreviations Last edited by Lord of the Rings; September 18th, 2010 at 12:14 AM. |
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LinkBack to this Thread: https://www.gnutellaforums.com/connection-problems/62652-system-details-help-us-help-you-provide-these-details-when-you-post.html | ||||
| Posted By | For | Type | Date | |
| Pick Up Your Email by mail2web | This thread | Refback | September 20th, 2012 11:45 AM | |
| Limewire 4.12 Connecting Problems | eHow.com | This thread | Refback | July 10th, 2011 08:12 AM | |
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