It is possible for you to get your money back, see how some others have got their money back: The link both morgwen & I gave you (the 2nd link on my 1st post!) The last link in my last post was another person who also posted here: http://www.gnutellaforums.com/showth...&postid=101329 Morgwen we keep bumping into each other, funny I was sure I was 1st after chicagolady mentioned musicsearch, lol. I can't wait to get connected to broadband.