Pro users are entitled to Pro support . . . try there
http://www.limewire.com/english/cont...pportpro.shtml

btw--since you can't connect, something is blocking your connection to the gnutella network. In other words, it's probably not a LW problem.

Since you've compared to other p2p apps--why don't you just use those? You're one of the unfortunate ones: did you know more than 600,000 are connected right now?

cheers