Well, if you tried the delete prefs idea. Try the beta at http://www.limewire.com/english/content/beta.shtml or the beta pro at the bottom of your personal dwnld page if you're a pro user. Otherwise follow thru the pages one by one of http://www.gnutellaforums.com/showth...5&pagenumber=1 I'm sorry I can't find any simple directions of your Modem unless you apply the techniques yourself to the links I left.