Okay, I checked the bug report and it said its false in the part you told me to look under. I'm using windows xp. You also asked me my version type, where would I find that, because I don't know. I saw in one of the other postings that if we purchased the two year membership, we've been scammed, well like an idiot I did. (I knew it was too good to be true). What should I do next? And where do we go from here?