There's no dramatic differences b/w the free & pro version. Yes you will be moe competently connected. However, if you have a fundamental connection issue with something blocking LW's access, it won't make any difference. Let's sort out your issue first. Please supply the details I asked for so we can try & work thru this bit by bit. You're annonymous here so don't be afraid to tell us specifically what equipment & softw you're using. Please say the firewall types you have anyway & also modem & router models. It could be a modem-router issue! Do you use XP & SP2?