Hope you're not trying to dwnld too many files simultaneously or force resuming a large no. of files, b/c both these things can play havoc with your connection quality. When LW is open & been running for a while (whilst connection quality is still reasonable) create a sample bug report (click here for instructions & sample image) & post back your result.1. Is it True or False? 2. What OS version do you have, 3. what firewalls do you have, 4. what brand & model of modem & routers do you use, 5. what type of connection do you have, & 6. where are you connecting from (home, school, work, etc.)?