Can you explain your problem in more detail please. Can you give us a total desciption of your set up: 1. Operating system version,
2. What firewalls you have,
3. ram,
4. HDD space available,
5. Connection type,
6. Modem & router brand name & model numbers,
7. Where are you trying to connect from (home, school, work, etc.)?

These details are vital if you want us to find out what your connection problem is or why you can't search.