Are you aware of problems with Cox? See this:
http://www.gnutellaforums.com/showth...&highlight=cox
1. What firewalls you have,
2. ram, 3. HDD space available,
5. Connection type,
6. Modem & router brand name & model numbers
Yes these xtra details can help.
Further to the 1st note about Cox I just did a quick search:
http://www.broadbandreports.com/shownews/56054
& also
Google results about Cox's pain inflicting I've read articles myself over the past couple of months but hadn't made any note about them.