You paid for Pro & received Pro 6 mths ago. Once the 6 mths of registration is up your details are removed from the presently registered users. Did you think your link would be there forever? If you buy any program & if you lose it, that's your problem not the softw company's problem. I'd ask why didn't you back up your pro version. Most normal people do back up their files in case of situations like this. You can use your pro version forever if it's in your possession. It sounds hard, but actually not so. With many softw's if you lose your copy after purchasing online then there's no 2nd chance. But with LW Pro you have 6 mths in which you can re-dwnld or update your LW Pro.