No, I haven't been able to access PRO. Several days ago I submitted the problem to LW PRO tech support via the regular Installation support form at their website, providing my email address and purchase order number, along with a detailed description. I haven't heard back yet.

And I'm still not able to access the form on the email input page. I've tried all three of my home Mac's now. So I'll try via a PC at work, and see if I can get something done that way.

This whole experience is getting to be a drag, and I'm thinking about trying to get my money back. I'll keep trying though until the end of the week.

Any further suggestions would be greatly appreciated.