first check and see where ur download directory is, go to that folder through My Computer or where ever u have to go. If its not there search for it, i mean go to start, search, and type in the name of the folder or one of the songs. As for ur problem with the "hiccups", this happens to a lot of video and audio files that are playing on "repeat", which means when the songs over, it starts all over, that may be the problem, try turning repeat off. Go to Play, and unceck Repeat, the hotkey to turn it on and off is Ctrl+T. If repeat is not on, then i dont know...