Amazing response when someone puts forth valid issues and with the exception of your attemp to one up my sarcasm, still answered little.

Pardon my ignorance for assuming the 'help' menu in LW Pro would contain direct link to the LW Pro email support, what was I thinking.

Gentlemen, the first rule of business is to never lose sight of the fact that though your CUSTOMER may have been misdirected to help and instead of a sarcastic response (as this is so negative from a product support/customer relations aspect) a more professional approach has been a proven model.

As far as my questioning anything about your software, had I continued using your free version, I would never had contacted you as I assume the responsibility. I paid for my current version and whether it was 2 or 200 dollars, the fact that I paid gives me the right to question, unfortnately your response clearly outlines your childish approach to customer service despite my attitude.

If you gurus can't handle constructive critisism, don't take my money and then insult me.

Boy, did you guys give to me huh!!

Paul Rosebush