I am using a gateway 2000, running on windows 98se I can not get my godchilds portable device to download mp3 files it is a portable device purchased at Best Buy. DFP70/DFP72 Digial Autio Player. It says I need a file called Removeable Disk and I can not get it to load on my computer it does not show up when I plug in the device as it says it will in the manual. I have windows Media Player 9 loaded to do the transfer but I need this removeable disk file to do it or is there another way.