Hi mommatig check this out: http://www.gnutellaforums.com/showth...threadid=32626 there's tutorials by apple about both iPod & iTunes & also an iPod Forum. If you're a windows user you'll find the overall thread rather useful. Also check out the 'manual' updating of iPod (as compared to the default automatic update) I think in lesson 3 or 4 plus 6.