B/c you don't have the right codecs:
http://www.land.ee/d_nimo_codec.html OR else
http://www.click-now.net/html/K-LiteCodecPack.htm
ALternative is to get a back up player which plays everything (xcept the odd wmv file) & has in-built codecs & is free: VLC:
http://www.videolan.org/vlc/ (choose nearest mirror site)