My problem is I paid money for pro but there not letting me download the full version. Your supposed to pay for it then get an email on instructions on how to download it. I was given instructions to log int my account and then I would be able to install the pro version. Well when doing that it asked me to pay for it again. Even though I was already charged. I sent them eamils about it to the tech support for this product they never even answered me or did anything to fix the problem. Anyone else had the same problem with this company as I have.