I spoke with my ISP concerning my connection problems and they very helpful in assisting me much to my suprise...the tech was also using LW PRO....he told me to lower the firewall on the modem from medium to low...i did so and now LW works perfectly even turbo...I still have my other firewall as well as wireless firewall....thanks so much for the assistance in this matter and maybe this will help others....can't guarantee your ISP (alltel) will be as cooperative but its worth a try...many thanks