Be warned, if you downld from some other clients such as Raza (Shareaza) then you may suffer speeds like you've mentioned. Not all Raza users are so miserly but one reason is they can also share using other networks & their upld bandwidth is often drained by them. I notice raza often have those hard to get files. If you're not sure which client you're downlding from, Right-click (Control-click for mac) on top of column bar & a menu of view options will show. Choose Vendor. This can be applied to downlds window, search results, & upld window in Monitor window. If it's a LW user you're struggling to get the file from, then likewise they may have a lot of hard to get files & are busy uplding to others.