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Old May 8th, 2005
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It's most likely a codec issue. I'll suggest 2 things:

1. Get xtra codecs at either (a) http://www.land.ee/d_nimo_codec.html or (b) http://www.free-codecs.com/

2. Get a backup player with built-in codecs & plays everything except the odd wmv file; VLC: http://www.videolan.org/vlc/ (choose nearest mirror site)

If you'd prefer VLC to be your main reliable player when you launch or preview video files then see: Setting Default video app
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