ya i entered tha only, Exact, correct Email address i have and yes i got pro only 2- 3 weeks ago and i lost tha installer and the register number if i had 1. it says when i enter tha email to make sure i typed it in correctly or that they have no records, so im guessing they didnt keep my record of email. so when this happends they can just send me tha pro again with i payed for in tha first place.