i know exactley whats wrong... heres how to fix your problem:
1 take your computer and unplug all the cabels from the back of it.
2 cafuley take your computer and pack it in its origanal box.
3 seal the box and put it in your car.
4 drive to the store where you bout the computer and have your recept redy .
5 return your computer for a full refund and or just throw it in the garbage . doing this will instantley releve all your computer problems .
6 because you are obviousley too stupid to own a computer.
7 this just sickens me and makes me sad for so many resons.