Iv'e just started with L/W and apart from what could be called 'new user idiocy' , I get the impression quite alot of people are complaining of the same thing. You're complaining of 40bps yet even on 2Mbs b/band, i'm averaging 7 or 8 bps. Personally, I hope things improve fast. Hopefully, one of the admin guys can elaborate substantially, otherwise your in the same 'boat' as it were.