I have a laptop computor tied into a company based system. I also have an air card. I can only download music using my air card which is very very slow. I believe there is a firewal in the company system which will not allow my to download while in the system. As I do not have internet access at home, and can not use the company internet, Lime wire is not much good to me. I would llike to cancel out and am not sure how to do this. Also your website advertised a fee of .99c per month and I see my Visa bill shows a charge of $36US? What's with that???