The technicians are on the job right now investigating your complaints. Remember this is a test, BETA put out there. All the information is being compiled, examined, and beaten to a bloody pulp with a big bat. After the BETA goes to stable status I am sure we will enjoy a much better program. I for one like some of the new innovations that are in the 9 series, but, I, like you do not like the problems, but will wait and see.