UK Bob, sorry I offended you, but there are many reasons behind my idea of Norton being the plague. I've seen it destroy computers. It is one of the worst AV to actually find viruses in many tests. It also uses more RAM than others. Finally, it is not free and people have to pay anually to get their computer protected: try to make that happens with newbies, old persons etc.
Get Avast! I installed on many computers and it is the most uniobstrusive efficient AV. And free for home usage.
Ciao