Sir,

Many, many thanks for your help on this.

I have been able to go back and enable the share option. As you suggested, I went into the library and right clicked on the skins tab. This gave me two options

a) Stop Sharing
b) To play list

Selecting the "to play list" option has emboldened the stop sharing option again and it would seem that I am no longer "blocking" uploads.

I do however, still have the problem that my download speed is still resting at about 4 kbps. I have no idea what to do about it, other than to uninstall.

I have already tried this twice with no benefit.

I am genuinely starting to despair. I just managed to complete one mp3 file and it took two hours!!!!!

Therefore, I suppose I am still in the "need more information" bracket. Can you suggest anything?

Many many thanks

John Bygrave