MoRiNpHeN if you are going to reformat this is what you need to do. Go to your my documents and create a new folder, now go to your mailbox and right click on the e-mail you got from LimeWire when you bought PRO click on save as name it if you want to then click save it should go to my documents by default. But look before you click save and see where it is going to be saved at. Do the same to any other corespondents you got from Limewire. When you have finished go to My Documents and put all the files you just sent there in the new folder you created. Once that is done you can save them to floppy or burn them to disc. Just make sure you do this before you reformat. Print these instructions or wright the down so if you are not sure of what you are doing you can read them again. But I have a felling you know what you are doing. LimeWire Pro support will probably not be able to help you any more than the people in here. I have used PRO support and I Finlay figured out my problem by coming here. I was among the first group to have problems with a blank screen using Nvidia.