i am sorry, i am still completely confused. I just downloaded limewire today and it has never worked for me. I do not understand why this is such a complicated process. I dont mean to sound rude, but already I am not happy and how can i contact someone about getting a refund? This has not worked for me and i am very unsatisfied that i have to go through so many things to get this program to work. I know its not your fault but I have never had so many problems.