Thank you very much for responding. I will have to go to my friends house to check the settings you have indicated. However, I have just checked mine and even though I have not had a problem I do have a tick in connections under options, where it says connect on start up, should that be unticked?. I didn't quite understand what you mean about going to the start menu , settings and task bar. Do you mean to check the task manager from the task bar?. I checked mine and it's not listed there either.
I have Windows XP home SP2. Sorry for not saying that before. Was this the reason my post has red writing and that cross posting is not allowed. I didn't post anywhere else on this forum just this one, is it the wrong one. My friend is away until the 24th so I am unable to check her computer but I wanted to know so I can fix it as soon as she is home.
thank you for you patience.
Josey.