Have you read any of the other threads or done a search of the forums or read the Limewire.com website. You cannot just come here and post headers like that without doing a bit of checking!
In answer to your question. The policy in absolutely no refunds. The reason for this is that if anyone is not quite sure about this product they can download the basic version for free for as long as they like.
There are a great many sites selling free copies of Limewire, and they are also, it seems, substandard ones.
I have a feeling you have been scammed by a site other than limewire.com and I'm sorry is you have. If you look through the forums you will find stickies on the subject.
get your money back off your credit card co. they should have fraud protection.
forgive me if I'm wrong
you are free to go to
www.limewire.com and download the latest limewire (2 days old) for nothing and try i out. If you're not happy delete it end of story!