1. OS version? windows xp home edition
2. What firewalls you have? windows firewall
3. How much ram? 256mb
4. Hard Disk space available? not too sure but i dont think its the memory because i got my computer restored a week ago

5. Connection type? Broadband
6. Modem & router brand name & model numbers? again not sure but my ispo is wanadoo and they sent the modem
7. Where are you trying to connect from (home, school, work, etc.)? home
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.9.29
9. Who is your isp provider? wanadoo
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no its a stand alone computer
11. Is this a your 1st try at LW or is this a new problem with an experienced user.
well im not experienced but i had limewire before my computer got restored and it worked