Hiya, I'll try am, only slightly up on these things

Computer setup (ie windows, linux what ver) - Windows XP Pro version 2001 service pack 1

What modem (ie make, model) - No idea on this one, could you let me know how to find out (we have a LAN connection to the internet)

Make and model of your Router - Again no idea, not even sure what a router is, can you let me know how to find out.

Thanks so much for this