Squonk, Limewire is a fairly lean organization. After 6 months the e-mail addresses of pro users are removed from the pro support data base and if they recieve an e-mail from an address not on the database they will in all likelyhood never see it!
E-mail support is only given to paid up pro users. Limewire is NOT a scam, the terms of this support are laid out cleary in their web pages.
For my part, I gladly renewed my pro membership, not because of the claims it was better(although as it happens, I think it is), but because I consider it a tiny amount to pay for a very good application, and the money is put towards improving LW for the future. It doesn't always work perfectly, but as someone on the forums said recently, it's a roller coaster ride, and I'm more than happy to be a part of it!
As Bobboy said in his post, all the support you need is on these forums, and the developers do take notice of sensible remarks posted here!
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