Check firewalls. Firewalls block downloads. Full length movie downloads can take up to roughly two-four hours tops, depending on how large the file is and what speeds the dls have. Mvie files run from 600-700megs, depending on how they are formatted. and, their doesnt seem to be a way to get an old install back once you have gotten rid of it, believe me, I have tried. You might be able to search for one but, those shouldnt be trusted.