Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other);
Firewall configuration instructions (click on link)
Do this test:
Bug Report instructions & sample image Is the result True/False?
See the following link & follow “ALL” the off-shoot links to find hints & extra skills to help solve your problem:
To continue files downlding (click on link)