ok so i rang them then they told me to email
broadbandservices@uk.tiscali.com with my problem. after a few days they emailed me back saying the problem had been solved so i checked limewire and sure enough the download speeds were much faster. not sure how long this will last for got a feeling the same problem will crop up again in a few months time. speeds are now up to 120kb/sec (not sure if that the correct units?) think i could probably get more on my 1mb connection speed but at least the songs aren't painfully slow anymore. thanks for your help guys!!
Jam440