Sphinx
I get the feeling you over estimate the amount of knowledge PC users have, for example you said:
Quote:
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if she has a new computer then I'm sure she must have her firewall enabled, if not, then shes not the user who's running it
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In my experience most people thrown in front of a PC for the first time to work, especially if they are approaching or are middle aged, see a PC as nothing more than a glorified type writer there to help them do their work. You will find that these people are not interested in PC security or anything PC related, it's just there to do a job and nothing more.
As for spyware, the ones I found on my PC, especially Kazaa Lite, were designed to give someone or some organisation open access to my C:\ drive. If I did not have my firewall in place and these spy(crap)ware were activated then my personal info would also be open.
UK Bob