View Single Post
  #5 (permalink)  
Old October 19th, 2005
lastnightadj lastnightadj is offline
Novicius
 
Join Date: October 18th, 2005
Location: Sydney Australia
Posts: 2
lastnightadj is flying high
Default

Ok thanks for quick reply. Here are the answers to your questions...

Can you give us a total desciption of your set up:
1. OS version? (eg: Mac OS 10.4.1) Running OS 10.4
2. What firewalls you have? None
3. How much ram? 768
4. Hard Disk space available? 10 gig
5. Connection type? (eg: dialup, broadband, cable, etc.) broadband wireless
6. Modem & router brand name & model numbers? Iburst modem ethernet adaptor
7. Where are you trying to connect from (home, school, work, etc.)? Home - no institution firewall
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.9.33 Pro; Java 1.4.2_07
9. Who is your isp provider (Internet Service Provider)? Chilli Iburst
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
11. Is this a your 1st try at LW or is this a new problem with an experienced user. No probs at all on old cable broadband am exp user
12. After LW's been open at least 15 mins, do this test: Bug Report instructions & sample image Is the result True/False? Don't know how to do this...?
These details are vital if you want us to find out what your connection problem is.

LOTR, hope this info is enough for you. I've talked to my IP here in Australia, Chilli Iburst and they say no ports blocked so no firewall. I have not set up any other firewall or security on my IP or browsers.

One concerning matter is when I went to the support page at LW home I couldn't get anywhere. As I'm a pro user I'm entitled to email support but when I go to submit my query all I get is the sign up for Pro page... hmmm.

I tried to contact LW via their media enquiries section (I'm a jounalist) but as yet no answer. I'm just really stuck now and quite bummed at the pointlessness of trying to download anything at such bizarrely slow speeds...

Cheers friend, goddamit how do you do it?!

Clive @ lastnightadj
Reply With Quote