Lord of Rings: Thank you for all your information. I called support so many times to ask them why these files were doing this and I even gave them the virus name and they just sent me to a web page to download yet another product which didn't work. I even told them that the zip files were all one size and no one answered me correctly. I ended up cancelling my "lifetime" subscription to this downloading service because I was so frustrated and decided to put a post on here to see if anyone could answer my questions. I'm new to all of this and support was no help, so I thank you.

Hobo: I little more tact would have been nice.