not much but fighting with these damn machines like you...been fught with a repair fix for my new printer that came in on friday...aand still couldnt beleive that that damn fix patch wouldnt take....a hp 1600 all in one and the damn thing came from new egg witha bad ink cartridge.....atleast cwill say this much Hp does stand behind there products..as they are shipping me four new ink cartridges to try and make up for the inconveince...
well dont know what to say as i do like my norton,,,,hehehe..but i got the full system package.....and use the hell out of my clean sweep....its an over write program ...you understand when you just delete ...all you really did was get rid of the pathway...and not the file itsself....and so far haven't found a file that norton clean sweep woul't overwrite.....or get rid of...let me guess that file your talking about just happens to be what... batman begins or maybe wedding crashers....?? had o couple of them that wouldnt open at all and wouldnt let me go into them and rename the file....as was being accessed by something else...when i get a file that wont play i rename it ,,,original name plus add either delete or wont open for me...then keep the file till i find one that does open or play...that way i dont Dl the same file again..
just a sugestion on explorer...sounds like you may have something in you explorer chache...or an add on running wild...try openning your mannange pluggins and see what all exploere has loaded..top tool bar ...tools and mannange add ons and see what all is loaded to run when you open explorer....try disableing some of them and see what happens....
glad your back kind of messed you....

just an old highway tramp
---Bill--