People! I used to have free lime wire and I had broadband connection minus my current wireless router. It worked great! Now, after a year I purchased the LW pro for $18.88 and I can't even connect! Says that I have no internet connection or it is behind a firewall. LW tech support is very slow in responding and is giving me some generic answer about it is not possible for them to know....... make sure Java and LW is excluded from the firewall. I have done all that but no luck! I have Norton firewall! LW is telling me to look at the manual for my Firewall. What? Is any one out there with my situation? Wireless internet connection and Norton and unable to connect! Not one time. Please, help.