Estphil
Let me start of by saying that Hobo is completely right, you have been scammed because you went to a site run by fraudsters and con men.
Secondly, and reading through your receipt, you said:
Quote:
I purchased Limeware Pro earlier this year but the website doesn't recognize my email address (I did use the correct one)
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As Hobo said, you used a scam site so why did you think you used the "correct one"?
Scam sites make their money by preying on newbies, like yourself, making them believe they are dealing with a legitamate site and getting quite a lot for their money when in fact you are getting nothing (apart from some bogus applications).
I am sorry that your experience of using the internet is "being ripped off" but if you follows Hobo's advice you should come out of this OK.
UK Bob