I don't have many details of yours in front of me. But it sounds like you were saving your downlds to the program folder (very unwise!) Installation over this folder will replace the folder. If you were using an earlier version & you used the Repair option, then this may have reinstalled over the top of the folder. Version 3 is next to obsolete & not good for the network anyway. Explain why x/y+3=z Well it's hard to explain when I don't have the values (details supplied.) I can only guess from my perspective. And it sounds like the way you had it set up was the issue.

LW pro offers 6 mths of free updates & customer support. Once 6 mths is up your name would be removed from their database. That's why your email was not recognised. Perhaps you can ask customer support why LW has removed your files. I would supply them a few more details though. Such as where you were saving your files to. I've guessed you're a windows user since you mentioned LW.exe

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