Hello there!

Thanks for a reply!

I had looked at those steps on the link you sent me and made it all the way through step 10 when it said to go to Windows Firewall Options.
Couldnt find that button anywhere or anything having to do with it. So I just kinda "ignored" it and clicked on Settings on that same page as before and followed the steps through there. No results as far as connection is concerned.

Also, Im not a huge computer wiz and had never really heard of Firewalls until I looked into the problem Im having with LW. So with those copy and pasted instructions in the body of your reply, I pretty much dont know how to answer most of them or figure it out. Im sorry. Like the ram space and all that? But Im so hell-bent on getting this to work!

This is the information I can offer you.
I have AOL 9.0. But I also have a separate internet provider (Firefox) that I also tried to install LW through and it still didnt work.
I am connecting from home using a DSL connection.
I have Norton Anti-virus protection.
I have the latest version of LW.
I am not sharing my internet service with any other computers.
I clicked on that link and it said the test worked! But still no results.

Thanks again and I hope someone can help!
Thanks!

Amy