It's not that I don't believe you whitezero

I was just trying to figure out if it really was OOL or something else.

You work for OOL...well so does another user on here, and they had said that it was NOT OOL causing the problem.

I guess they don't know that it really is OOL.

People kept telling me that is was my Firewall...which I don't have...that was causing the problem.

Another reason for questioning if it was OOL...was that everytime I tried to either Chat with or call OOL customer service...they said it was not them.