Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Else go to control panel & open Java utility.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user.
12. After opening LW, do you use the Resume/Find Sources button on all your incomplete files?
13. Approximately how many files do you share?
14. Approximately how many incomplete files do you have?
These details are vital if you want us to find out what your problem is.