I do realise you already have Java installed but often the online instllation of java is corrupt. That's why I suggested reinstalling the "Offline" instller version. Even if that meant uninstlling the other one using the add/remove programs control panel. To uninstll LW, go to Start menu, Programs>LW>Uninstaller. Also the LW installer will uninstall previous versions at the beginning of the installation process. It was just a thought.

I found your posting a little vague & had difficulty understanding it. Perhaps you can rethink the details & explain it with a little more coherent understanding & expression. It sounded like a total "safe" approach at re-installation seemed like the best way to go. But I

BTW disable XP firewall if you're using Norton! The 2 will definitely conflict with each other. Also be aware of the options here License requirement (click on link)