Like i said I have done everything to bring up the speed when I am downloading it was between 20 to kb/s now it won't go past 4 kb/s I do have cable and a router and my hubby has configured the router and it still won't up my speed ..this just started yesterday and I am very frustrated that it won't go past 4 kb/s...now we did get a new modem on Friday would that have anything to do with it??

Irvine