Well, I do believe that Apple is biased somewhat. But...I was having problems after prolonged use of Limewire (mainly frequent app crashes, OS crashes, USB problems, etc); while periodicaly clearing the temp incomplete files and restarting every day and weekly permission maintnence and disk utility runs. I took it in to Apple, they said dump Limewire. I finally had to re-install the OS, and now I've started using Limewire again after not using it a while, and I'm starting to get the same problems. So, I think Limewire IS at fault here, at least somewhat. I'm on a Powerbook G4 with a gig of ram using 10.4.4. Any way the people who make Limewire could, you know actualy look into this; instead of just saying Apple techies are a bunch of biased idiots?